KW automotive North America, Inc.

Bought front belltech shocks on amazon from this company for my 98 tacoma 2wd with 2" front drop and shipping took a week. Got the shocks and they were too fat and didn't fit thru the springs even with the dust shield off. Returned them 12/10/2024 and got delivered back 12/13/2024. Exactly today 12/20/2024 I got refunded back 1 week later when I left 1 star on Amazon now they decide to take action. Slow service from KW glad you guys aren't here in CO I'll go to 4wheel auto parts for when I need shocks or suspension parts for my other 4x4 Tacoma or order elsewhere

Recommend !!!!😎 Highly skilled individuals and a cohesive team.

Horrible customer service. We had a bad experience with Noel! One of the sales reps. He gave me some part numbers for a lift then after I ordered them. Told me they couldn’t sell them to us. They will lie to you. So be careful ordering parts. They might cancel your order and say you they never told you anything

Recently purchased bell tech suspension from a vendor (TBSSOWNERS.COM)and had horrible experience on getting my shocks replaced as they were still under warranty. I reached out to KW automotive and had a conversation with Javier Gomez in regards to my issues. Javier assured me that my shocks will be replaced under warranty and even had them shipped overnight so I can drive my truck again. The customer service Javier had provided was excellent and he should be recognized for his service. Truly grateful for Javier helping me out and not waiting for a month for a response. I highly recommend the company and Javier for any of your vehicle parts. Thanks a million Javier and hope to do business wi…

Ordered a belltech 4/6 drop kit and received everything in less than 2 weeks. Installation was easy and high quality parts. This is the second lowering kit I have ordered from KW. I would definitely order more kits in the future. 2020 Silverado RST, belltech 4/6 drop kit, 24in Asanti ABL-29 295/35r24.